Confidently navigate insurance complexities with Fuel Medical’s expert-designed online course.
Verification of hearing aid benefits can feel overwhelming, but it doesn’t have to be. Whether you’re an audiologist, billing specialist, or administrator, our free, self-paced course is built to help you verify hearing aid benefits like a pro. Created by Fuel Medical’s Billing & Coding experts, this interactive course breaks down the process with real-world tips, cheat sheets, and tools you can use immediately on the job.

Key Benefits
The course is designed to support your daily workflow with practical, easy-to-use tools and resources:
- Designed for professionals in hearing healthcare
- Just 1.5 hours, with short, mobile-friendly modules
- Interactive activities, downloadable PDFs, and real-world scenarios
- Includes practical tools like a verification worksheet and call guides
What You’ll Learn
Gain a better understanding of the verification process through real-world guidance and straightforward explanations:
- How hearing aid VOB differs from medical verification
- What information to collect and questions to ask during a VOB call
- How to handle payers, coding systems, patient financial options, and more
Course Topics Include:
- Insurance terms and payer types
- Medicare Advantage and third-party administrators
- CPT, ICD-10, and HCPCS coding systems
- VOB call tips and scripts
- Patient billing methods and waivers
Optional modules on hearing aid types and the science of sound.
Course Authors
Jennifer Benaggoun
DET
Professional Development
Jim Fedio
Director of Professional Development
Chris Hands
Training Specialist


