The ancillary services include:
- Cosmetic Surgery
- General ENT
Our clients are Ear Nose & Throat Practices,
Audiology Practices, Allergy Clinics, Hospitals and
Our marketing department functions as a full-service in-house advertising agency, providing you with custom collateral to create effective campaigns designed to grow your practice and increase sales. We’ll take a look at all facets of your operation and develop a strategic plan to take advantage of the many different marketing channels available, both traditional and digital. An in-depth demographic analysis of your market will ensure we target your desired audience effectively. From logo to branding, our team of marketing specialists will ensure a consistent custom message across the board. Whether you are looking for brochures, posters, direct mail pieces, newsletters or other creative pieces, we’ve got you covered.
- Direct Mail
Our Marketing team has created eye-catching brochures designed to highlight the services you provide. Each custom-designed brochure is unique, and can be filled with information your patients will find helpful.
Innovative and attractive newsletters help educate your patients and inform them of upcoming events, new additions to your practice, money-saving offers and more. We’ll work closely with you to create a unique, custom look.
Our posters are an excellent vehicle for promoting specialty services, providing tips on managing medical conditions and more. They serve as excellent conversation starters and are a great addition to your waiting room or physician’s offices.
We offer a variety of informative, visually appealing retail ads designed to draw in new patients and increase revenue. Don’t see just the right ad? We’ll develop the perfect campaign for your needs.
Referrals are the cornerstone of a successful practice. We’re experienced at creating unique and attractive pieces and programs designed to encourage your patients to spread the word to friends and family.
Marketing is complex, and requires a thorough understanding of the many different channels available. If you aren’t taking advantage of every opportunity available, you are missing out on potential revenue. Our marketing specialists will take a look at all facets of your operation and develop a strategy for growing your practice. From strategic planning using proven strategies, to practical execution and results tracking, Fuel Medical will help make your marketing work for you.
An “Inside-Out” Approach
We take an “inside-out” approach to marketing, starting within your practice to ensure you are retaining existing patients and fully leveraging every opportunity. It’s important for each patient to know about all of the services offered at your practice. Once we have educated them, we’ll look beyond your current patient base and identify ways to broaden your reach.
Establishing Your Brand
Our focus will remain on establishing your brand. We’ll start by helping you define your Unique Value Proposition – what sets you apart from your competitors and entices patients to choose your practice over others. Whether reaching out to your current patients, promoting a new service, or launching a social media campaign, the underlying message needs to ultimately convey both the variety of services you offer and the quality of care you provide. Just as no two practices are identical, marketing plans and fulfillment strategies should be tailored to your Unique Value Proposition. At Fuel we understand the importance of that and pride ourselves on offering more custom design services than anyone else in the industry.
Comprehensive Annual Planning & Budgeting
Knowing where and when to spend your marketing dollars is a crucial component of a successful marketing plan. Our financial experts will work with you to help develop a budget based on where you are now, where you want to be in the future and the most financially efficient way of getting there. Annual planning takes guesswork out of the equation, and enables you to allocate your funds toward the resources that will give you the most bang for your buck.
Full Service In-House Ad Agency
Fuel has invested in a talented team of individuals who work together to ensure your practice has all the collateral necessary for successful growth. Our in-house ad agency will work directly with you in all aspects of your business, from your logo to your branding, to ensure a consistent custom message across the board. Whether you’re looking for business cards, brochures, posters, direct mail pieces or other printing needs, we’ve got you covered.
Complete Market-Demographic Analysis
Gearing your marketing resources toward the proper demographic is essential if you want your message to be received by its intended target. We’ll provide you with a complete demographic analysis of your market and will make recommendations to help you determine the best way to reach the audience you need in order to fuel your growth.
Digital & Traditional Strategies
Nowadays, a successful marketing plan relies on a two-pronged approach utilizing both digital and traditional strategies. When integrated successfully, the two complement each other; we’ll show you how social media can reinforce the message established in your traditional marketing strategy (print/radio/etc.) and turn your patients into fans.
Once your staff is in place, you’ll want to make sure they remain knowledgeable, motivated and focused. We’ll help you create a comprehensive, customized training platform that will improve your staff’s knowledge and efficiency, and serve as a foundation for future growth. Our Mystery Shopping program highlights positives and raises awareness of areas that might benefit from improvement, and business symposiums are an excellent way for your staff to meet with and learn from industry professionals.LEARN MORE
Your staff is the most significant asset in your practice. Investing in their development is crucial to keeping them knowledgeable, motivated and focused. Utilizing our proprietary Fuel EDGE™ protocols, our team of seasoned professionals will examine all aspects of your business to create a comprehensive, customized training platform that will become the foundation for your group’s future growth. Professionalizing your service delivery creates a win-win environment for your patients, providers and practice.
Front Office Staff Training Programs
Your front office team is typically the first impression patients have of your office and service. With only one chance to make a first impression, training programs are crucial to improving your front office staff’s knowledge and efficiency in a variety of areas. Topics covered include telephone skills, software training, overcoming objections and more.
Mystery Shopping Programs
Fuel’s Mystery Shopping programs are designed to gauge the typical patient experience when contacting your practice. These programs can shed light on both positives attributes, as well as areas that need improvement. In addition, identifying the strengths and weaknesses of your competition is equally important. Our competitive mystery shopping program provides you with valuable information on your marketplace.
Our business symposiums are an excellent opportunity for you and your peers to gather and exchange information and knowledge. They are great for networking and learning about the latest industry trends and other fields that may be related to your practice. Here is what a few of the attendees said about our last event:
“I wanted to thank you and all of the folks at Fuel Medical for an outstanding Fuel Your Future Summit. I was extremely impressed with the content of the Summit as well as the content of the various educational sessions provided. I was excited to see so many Physicians, Audiologists, Office Managers, etc. at the Summit and had the opportunity to speak with many of them; all with great things to say about their relationships with Fuel Medical.”
Robert Connelly – CEO
“I am lucky enough to attend the AOA conference usually every year with Diane & since we have had our EMR we have gone to the McKesson User Group Conference. Yours is the only conference out of those where every class was filled with content. A lot of valuable material was covered in each of the sessions I attended. I really walked away having learned a great deal. I was also really struck by the friendliness & camaraderie of the Fuel team.”
Cathy Gass – Office Manager
We can help improve your overall fiscal performance and optimize your chart of accounts by implementing an objective set of decision making criteria we call Key Performance Indicators (KPIs). We rely on a thorough analysis of your performance and operational data to identify areas of strength and opportunities for improvement to create and monitor a growth plan that will drive your practice forward. Our comprehensive annual planning and monitoring tools will ensure your money is being allocated to those areas where it will be most beneficial toward achieving growth. If any changes need to be made, reallocating your resources is quick and simple.LEARN MORE
Finance plays an integral role in the growth of your practice. Benchmarking the key financial indicators within the operational engine of your practice and then setting monitored, carefully crafted growth plans in motion are vital components to assist us in driving your practice forward and overcoming the obstacles against which you struggle.
Key Performance Indicators
We are committed to improving your fiscal performance and visibility of results. One critical component in achieving that goal is reviewing your performance and operational data. This data provides us with an objective set of decision making criteria we call Key Performance Indicators (KPIs). Many businesses either do not have the time or tools to efficiently track, analyze and interpret the key drivers of their business. We offer simple ways data can be gathered from a number of information systems and converted into a meaningful set of metrics for comparison against current targets, historical performance, industry averages and “Best Practice” benchmarks. Our comprehensive dashboard allows you to quickly identify areas of strength and opportunities for improvement.
Comprehensive Annual Planning & Monitoring
Keeping your finances in check is an ongoing process: you must constantly be sure that your money is being spent in the areas most beneficial to driving business and growing your practice. With our comprehensive annual planning and monitoring tools, you’ll always have a clear picture of where you stand and can reallocate your resources as needed.
Merger & Acquisition Support
Mergers and acquisitions – buying, selling and combining different companies – can help your practice achieve rapid growth. Unfortunately, many practices make fatal errors in this process which often leads to working harder but making less. Should an opportunity arise, you’ll want to be prepared. Our finance experts at Fuel Medical are experienced with all aspects of mergers and acquisitions and are happy to offer you support should the need arise.
Strategic Capital Funding
Expansion opportunities often require additional capital resources. Rather than depleting your operating cash, you may benefit from utilizing strategic capital funding. Our finance experts can assist you with securing the monies needed for such projects at competitive rates without going through all the red tape involved in traditional funding avenues.
WEB & MEDIA
Your online presence is a reflection of your identity and the ideal showcase for your practice. Our Web & Media team has the knowledge and experience to help build and grow your web presence. We can create a unique, quality website with custom content and will take care of hosting and management, freeing you up to focus on your patients. In addition, we’ve got a social media package that provides regular and pertinent posts and can assist with SEO, SEM and email services.VIEW PORTFOLIO
Your online presence should be more than a digital brochure. It should create relevancy for your brand with the consumer. You need a quality website that can be utilized to drive patients through your door to increase revenue. Our Web & Media team has the experience and knowledge to build and grow your web presence. Our 4 step process of Discovery, Design, Develop and Delivery produces industry leading web & media products.
Ever wonder exactly what your existing website is really doing for your practice? Our deep dive analysis can help answer this question. We examine every aspect of your website to determine the quality and the effectiveness of your existing site. We then provide a detailed report that can be turned into an action plan to improve your website’s performance, effectiveness and usability.
Custom Website Creation
Fuel understands that your practice is unique and can’t be stuffed into a predefined box. We take the time to get to know your practice so we can create a website that accurately represents you. Our talented design team will create a unique look for you with a focus on brand continuity. We then create unique content for your website to help it stand out from the crowd. Our four phase process of Discovery, Design, Develop and Delivery ensures that you will be satisfied and proud of the results.
Hosting and Change Management
Most web developers get your website live and then seemingly disappear. Getting changes made in a timely fashion is usually a hassle. We know you don’t have time to waste. That’s why our monthly hosting and change management plan is designed to be affordable and effective. Typically, web changes are made within 3 days of the request, often times they may even happen the same day. In addition, we monitor your websites status 24 hours a day to ensure maximum uptime.
SEO (Search Engine Optimization)
It’s a full time job understanding the ever changing landscape of SEO. Our knowledgeable team stays on top of SEO changes and trends in order to keep your website ahead of the game. A lot of SEO companies today make very bold promises when selling their services. Most of these companies use search engine loop holes to provide the short term results they promise. However search engines are constantly closing these loop holes and punishing any website that may have taken advantage of them. We pride ourselves on keeping to SEO best practices to deliver lasting SEO effects.
Social Media plays a very important role in SEO these days, but who has time or the resources to properly manage your social media outlets? Our social media service plan is affordable and designed to help your social presence grow. Fuel can take over existing accounts or create new accounts for the major social outlets. We customize the look of your social outlets to leverage your designs and maintain brand continuity. Our team then makes weekly posts utilizing industry leading news and information sources to provide your patients with valuable medical information, while also handling practice or local specific posts to help keep you further engaged with your patients.
SEM (Search Engine Marketing)
One of the most effective ways to market your website is through SEM. SEM campaigns drive traffic to your website through locally targeted ads to maximize your marketing dollars and ensure we are only reaching potential patients. Campaigns are created around the services you offer and general practice related terminology to capture users looking for the services you provide.
Our monthly analytic reports detail the overall performance of your website. These reports are reviewed with you so you have a working understanding of the metrics and why they are important. Our analytics are a window into the usability of your website. Using some of the key metrics we can analyze the performance of content on individual pages and create action plans to improve pages that may need it.
Fuel can create email inboxes with your domain name. No more @hotmail or @gmail address extensions. We leverage the powerful and reliable Gmail service to do so. And, with an add on security module, you can be assured of HIPAA compliance. Need a new inbox? Give us the new users name and we can have the new inbox created in minutes. Using the Gmail platform we provide Outlook level email services for a fraction of the price.
We provide an objective and knowledgeable set of eyes to take a look at your processes and procedures and ensure they are as efficient as possible. Our proprietary EDGE™ systems were developed to streamline and simplify processes across the board, whether your practice specializes in allergy, audiology, cosmetics, tinnitus or sleep. You’ll have access to a full selection of forms, counseling tools and marketing collateral for all your business needs. We’ll take care of the behind-the-scenes details that enable a smooth and efficient operation, allowing you to focus on your patients.LEARN MORE
Running a successful business requires a smooth operation behind the scenes. To achieve consistent growth-sustaining results, proper systems are essential. These systems must be replicable and in line with the standards and core values of the practice. Cohesive systems benefit employees by enabling them to perform key functions in a consistent manner. Fuel has pioneered a series of EDGE™ protocols designed to consistently communicate your practice’s total value proposition to your patients.
The Fuel EDGE™
Our EDGE™ systems are designed to streamline and simplify processes, assuring everyone is on the same page when it comes to patient treatment. Allergy EDGE™, Audiology EDGE™, Sleep EDGE™, Tinnitus EDGE™, and Cosmetic EDGE™ are completely customizable to each clinic’s patient flow and needs. EDGE is based on our core values. Establishing value by sharing expertise. Discovering needs through learning about patient’s lifestyles. Gaining relationships by providing results. Exceeding expectations at every opportunity.
Proprietary Patient Protocol
Fuel’s proprietary EDGE™ patient protocols provide you with access to a complete selection of forms, counseling tools, and marketing collateral that enable you to handle everything from raising awareness in the waiting room to patient education, consent, testing, treatment and counseling.
Information Technology Infrastructure
At Fuel Medical we recognize the expansive resources required to maintain a healthy medical practice. As the health care market place continues to evolve it is clear that medical practices will require more resources regarding information management. Fuel strives to educate our staff and partners regarding the latest cutting edge technology and organizational governance. We are able to evaluate needs for our partners in the areas of HIPAA, Meaningful Use, PQRS and several other business critical areas. Our end goal is to successfully improve processes for our members, allowing you to focus on the practice of medicine.
Mergers & Acquisitions
We’ve got the business acumen to assist with expansion and mergers. We’ll take a thorough look at your impending business transactions and can help out with negotiations, legal contracts and all the other details that lead to success.LEARN MORE
Creating a successful deal requires both experience and a defined strategy. Our experience has taught us to approach each opportunity asking, “How does this transaction make the existing practice more valuable and what incremental value will be offered by the new entity?” Fuel will assist with due diligence, negotiations, legal contract creation and structure and most importantly, post deal integration to ensure success.
We understand that people are the “face” of your practice, and your most valuable resource. You won’t want to leave hiring decisions to chance. We’ll use our expertise in staffing solutions to help you assemble a team of employees who will help take your practice to the next level. Whether you need assistance in recruiting providers or staff, creating a fair and competitive compensation plan or developing policies and procedures to solidify your infrastructure, we’ve got the knowledge and tools to help.LEARN MORE
Building, developing and retaining a team to carry your practice to the next level can be a daunting task. Don’t leave hiring strategies to chance – rely on the Fuel team’s expertise in staffing solutions to assist you in making recruitment decisions that will best serve your organization.
Provider & Staff Recruiting
People are the “face” of your practice, and your most valuable resource. Hiring decisions can have ramifications for years to come, so it’s important to get it right the first time. We offer provider and staff screening and recruitment services to ensure you fill your practice with the best people possible, those who share your goals and have a similar desire for success. Once you have identified the best candidate we will help you put the right employment agreements and documentation in place.
Compensation Plan Creation & Implementation
Finding good people is just the first step; keeping them is another important priority. We’ll assist you in developing a compensation plan that is both fair and competitive, and will inspire your employees to strive for peak performance. Fuel will then assist you with implementation to ensure all team members are focused on taking your business to the next level.
Once you’ve got your people in place, you’ll need to implement policies and procedures to ensure employees are on the same page and meeting expectations. Of equal importance are job descriptions fully outlining the duties of each position in your practice. We’ll help you draft these and other important documents needed for general HR administration to ensure your team is propelling your practice forward.
Whether you are looking for talented additions to your staff, internships, externships, or placement opportunities when relocating to a new area or expanding your practice, we can assist you.LEARN MORE
Fuel’s experience with career placement opportunities can benefit your practice in a variety of scenarios. Contact us today if any of these situations applies to you.
Employers Seeking Talent
No matter your practice’s current lifecycle stage, you need quality staff. Fuel can assist you with finding the right team member – or even a new partner – when the time comes.
Professionals Seeking Opportunities
Fuel can assist you with placement opportunities in elite medical practices across the country. Our membership is constantly expanding, creating opportunities for talented professionals. Physicians, audiologists, technical staff and administrators are encouraged to submit a resume along with geographic areas of interest. If you are looking to relocate, Fuel can help you find your ideal place to grow your career.
Practitioners Seeking Partnerships
Are you an entrepreneurial practitioner seeking the right partnership opportunity to take the next step into ownership of a practice? Fuel can assist you in finding the right partnership situation for success. Whether you are an audiologist looking to partner with a medical practice or a physician looking for an elite practice to grow with, we can help you identify the right partnership opportunity.
HOW WE DO IT
In the initial stage, we discover what you want to accomplish through your practice by finding out how you view your business today, and what you hope to accomplish in the future.
Next, we assess the current performance of your practice and define your business, taking a look at where your business actually stands versus how your employees view the practice.
Finally, we execute a strategic plan to bridge the gap between where your practice stands today and where you want it to be in the future. Once the plan is set in motion to achieve the results you desire, we will continually evolve our strategy to ensure you remain relevant in your market.
Private Practice ENT
Seven (7) locations on the East Coast in a major market with 10 providers.
Average over 80 units per month.
Product Mix: Before & After Implementing Fuel EDGE
Private Practice ENT
Four (4) locations on the West Coast in a mid-sized market with 8 providers.
Average of 90-100 units per month.
Product Mix: Before & After Implementing Fuel EDGE
|Insurance (<$1,000)|| 0%
|Economy ($1,200-$1,400)|| 0%
|Basic ($1,500-$1,800)|| 0%
|Advanced ($2,200-$2,500)|| 0%
|Premium ($2,800-$3,300)|| 0%
|Mo. Unit Avg||90||103|
|Avg Margin Per Unit||$1,073||$1,194|
|Estimate Annual Margin||$1,152,402||$1,475,784|
|Annual Margin Improvement||$323,382|
WHO WE DO IT FOR
Partners in growth
Fuel Medical provides a wide variety of practice management and growth services to multi-specialty and single speciality practices. We have the knowledge, expertise and industry connections to grow your practice.
We understand the unique challenges facing multi-specialty clinics, and provide the tools needed to increase efficiency, profitability and quality of patient care. Our staff has leveraged their expansive industry knowledge to develop proven techniques and processes for growing your practice. Services are fully customizable and geared toward your unique needs. We are there for you through every step of the process, from planning and implementation to follow-up.
Are you a multi-specialty ENT or head & neck physician interested in growing your practice and maximizing your revenue? Our staff of business experts can help you realize your full potential and become a leader in the marketplace. Our team of professionals relies on expansive industry knowledge and an impressive track record of proven results. By leveraging this background, we’ll help you focus on the areas of your practice in need of strengthening.
Fuel Medical’s proprietary EDGE™ protocol and provider tools utilizes a series of “best practice” resources designed to increase efficiency, profitability and quality of patient care. These techniques have proven themselves as effective tools for achieving goals and growing your business. The system is completely customizable and offered “cafeteria style;” you choose the services that will uniquely benefit your practice. Our staff will assess your needs and assist you in the customization process. A thorough analysis of your practice with a fresh set of eyes, focusing on both existing and new opportunities for revenue, can help expand your practice.
Our shared services don’t stop there – we’ll help you in all aspects of your operation. We offer comprehensive marketing planning and execution, including annual planning and budgeting; a complete market demographic analysis; and a variety of traditional and digital strategies to help you succeed. We can assist with your staffing needs through recruitment, development of your infrastructure as well as the creation and implementation of a fair and competitive compensation plan. Once your staff is in place, our professional development services will ensure they are fully trained on the latest policies, procedures and equipment. Then our mystery shopping program will help professionalize your team’s delivery of services.
ALLERGY & SINUS CLINICS
We can help allergy and sinus clinics improve efficiency and increase revenue through proven strategies, such as implementation of our proprietary Allergy EDGE™ series of patient protocols and provider tools. Plus, we have independent partnerships with a number of the industry’s largest and most reputable players, providing you with access to the latest treatment solutions and bringing new opportunities for growth.
Are you an allergy provider hoping to increase efficiency and profitability? A sinus specialist looking to improve the quality of patient care? You can reach those goals by relying on Fuel Medical’s proprietary Allergy EDGE® Software patient protocols and provider tools. Our broad mix of resources allow you to strengthen your position in the community and solidify your reputation for delivering top-notch care. You choose the services you feel will benefit your practice most, and let us do the rest. Our team of experts will provide guidance in many strategic business areas, allowing you to focus on providing excellent care while we offer solutions for streamlining your operation and making it profitable. We begin by focusing on the key benchmarks of your financial success and develop a customized growth plan based on those indicators designed to drive your practice forward.
For a more in depth look at our Allergy EDGE offerings, visit us at AllergyEDGE.com
AUDIOLOGY & OTOLOGY
Specialty providers face their own set of challenges when it comes to sustaining growth in a saturated marketplace. We’ll provide you with the tools for success, utilizing Key Performance Indicators (KPIs), our proprietary Audiology EDGE™ system of process improvements, product mix analysis and industry partnerships to help you bring in new patients and maximize revenue. By implementing a lifestyle-based patient care protocol, you’ll position your practice as patient-focused and efficient – the type of branding that can only improve your bottom line.
Are you an otolaryngologist, private practice audiology provider or otologist looking for growth in a saturated marketplace? Are you interested in defining and building YOUR brand instead of a group or manufacturer’s brand? Our team of industry professionals can help you create a clear road map for growing your business, enabling you to grab a bigger share and allowing you to stand out in a crowded market.
Specialty providers often rely on referrals to bring in patients. Good word of mouth begins with good business practices. Our proprietary Audiology EDGE™ protocol focuses on each phase of the patient lifecycle to create a customized system designed for success. Count on us for an unbiased look at all facets of your organization; we are experts at professionalizing YOUR practice, utilizing both traditional and digital marketing strategies, comprehensive annual planning and budgeting and a thorough analysis of your market demographics.
If you’re wondering whether adding or expanding audiology services within your ENT practice is right for you there are a number of compelling reasons. Audiology related goods and services represent a significant ancillary revenue opportunity. By offering hearing device sales/services and audiological /vestibular assessments, you can grow your bottom line significantly. Implementing Fuel’s best practice systems will allow you to maximize this significant source of recurring revenue.
Our patient care philosophy is perfectly summed up in our patented Audiology EDGE™ protocol. More than just a catchy acronym, the EDGE™ advantage is real: it’s a lifestyle-based, end to end patient care protocol focusing on every aspect of your practice in order to make it as patient friendly and effective as possible, while providing you with unique opportunities for revenue and growth. What is the goal of EDGE™?
- E – Establish value by sharing your expertise.
- D – Discover needs through learning about your patient’s lifestyle.
- G – Gain relationships by providing results.
- E – Exceed patient expectations at every opportunity.
Audiology EDGE™ is a multiple-phase practice management and counseling approach. In Phase 1, we assess your needs, relying on provider and patient involvement to determine areas of opportunity. We then combine your needs with best practice procedures to create lifestyle based counseling system right for you. And our treatment options are second to none, giving you access to premier manufacturers and suppliers with advantageous pricing.
During Phase 2, we focus on audiology marketing for your practice. Our goal is to brand your practice and services as the preeminent option in your geographic area, rather than branding a specific technology, group or manufacturer. We take a look at all the intangibles so important to your patients – everything from your website and social media presence to your waiting and consult rooms, signage, direct mail pieces, staff attire, on hold message and collateral materials. We’ll make recommendations based on our experience with what works best. This way, we help grow YOUR business from the inside out.
COSMETICS & FACIAL PLASTICS
We can help providers who specialize in cosmetics and facial plastics expand awareness of the unique services offered through a variety of marketing strategies. We’ll focus on communicating your total value proposition to new and existing patients to build awareness of your services and position you as a provider of cosmetics and facial plastics.
Are you a provider of cosmetic services seeking to earn high marks in patient satisfaction? A facial plastic and reconstructive surgery clinic desiring a steady stream of patient referrals? Let the team at Fuel Medical help you achieve your goals! We offer a variety of services geared towards helping you build and market your services to your larger patient base and surrounding community.
Often, patients do not understand the spectrum of services offered by their ENT. Many are unaware of the cosmetic or facial plastics component of an ENT’s practice, from injectables to full cosmetic procedures. Fuel helps you develop strategies for communicating your total value proposition, through marketing communications and the Internet, to develop the awareness necessary to thrive, and increase your patient flow. Our goal is to cement the public’s perception of your services, and create an image as a cosmetic provider.
Your patients must understand the depth and scope of your cosmetics and facial plastics services. It’s not just about beauty – facial reconstruction following an accident, surgical procedure, or other disfiguring event represents a solid portion of your business, and is crucial in helping your patients regain their self-confidence. While creating awareness is important, it’s also in your best interest to take steps to differentiate the two aspects of your practice, such as separate waiting rooms. Creating the appropriate flow is key towards establishing a successful cosmetics business within your ENT practice.
HOSPITALS & UNIVERSITIES
Our team has success in implementing business strategies that will help you maximize your potential while raising community awareness of the services you provide.
Are you a hospital or university seeking to spread the word about the services you offer and hoping to educate your community that you have a clinical staff able to provide a full range of services to the general public? Our team has extensive experience in implementing business strategies that allow hospitals and universities to maximize their potential, and can help to ensure the community is aware of the benefits in scheduling an appointment with you.
Hospitals and universities face unique challenges in getting their message across. Many people are unaware that institutions may house independent audiology clinics, and view them as destinations for emergency treatment or extended stays to recuperate from serious illnesses or surgical procedures. Universities are perceived as facilities for education; the fact that many offer full-service medical clinics is lost on both the general public and the university community itself. We’ll tackle these misperceptions head-on and leverage your existing communication vehicles to create awareness, whether you are a hospital or a university.
In addition to marketing your services to the community, we’ll take a look at your overall operation – including finance, infrastructure and other areas that directly impact your success – for areas that would benefit from improvement. As an added bonus, should the need for adjunct teaching services arise, we have experienced lecturers who bring real world experience from the business side of clinical operations for a different take on practice management.
SLEEP & SNORING
If your practice is looking to add or expand sleep and snoring services, we can assist by helping you implement a home sleep testing program. This provides you with a convenient, reliable and cost-effective method of conducting sleep testing – a growing specialty that can add value to your business and lead to increased growth and revenue.
Are you a sleep services provider or snoring center looking to service the widespread need for sleeping solutions? The staff at Fuel Medical brings a wealth of talent and industry experience to the table, offering solutions designed to help propel your practice forward. Fuel believes providing ENTs and their patients with a convenient, cost-effective method to conduct sleep testing is a sure way to enhance the practice value proposition. Let us help you build a robust home sleep testing component into your practice.
GET TO KNOW OUR TEAM
Fuel Medical is a group of business professionals who partner with elite multi-specialty physicians to help them maximize their business and become market leaders. Our Mission is to build meaningful relationships with partners who are as passionate about patient care as we are and to provide them with a better quality of life through the implementation of best practices and increased profitability
What truly differentiates Fuel is our ability to execute and implement the changes necessary to get results.
Audiology Clinical Advisor
Director of Managed Health Services
Audiology University Advisor
Director of Marketing
Director of Ancillary Services
Director of Human Resources
Director of Strategic Partnerships
Director of Web & IT
Creative Services Manager
Lead Graphic Designer
Lead Graphic Designer Production Coordinator
Sr. Content Specialist
Graphic Designer Photographer
Jr. Graphic Designer
Director of Ancillary Services
Director of Web & IT
Web Development Manager
Web Development Manager
Junior PHP Developer
Software Sales Manager
IT Support Specialist
Director of Marketing
Director of Ancillary Services
Director of Human Resources
Director of Strategic Partnerships
Marketing Project Assistant
Marketing Quality Assurance Manager
WHAT OUR MEMBERS ARE SAYING
“I am very pleased with the customized business and marketing solutions Fuel Medical has brought to our practice.”
“I cannot recommend Fuel enough. I brought them into our practice over three years ago and have had no reservations since.”
“Fuel is my go to for problems and they always pull through. I have been here a year today, as a matter of fact and I now have the staff and office a person only hopes for. I just had my review yesterday and was promoted to COO with a 17% raise. I couldn't have gotten to this point with our practice without the services of your brilliant staff!”
“I really cannot recommend them highly enough. I have referred many other offices to them who are thrilled to have them on their team.”
314 NE Birch Street
Camas, WA 98607
Interested in joining our team?
Fuel Medical Group, LLC is a practice management resource company for ear, nose and throat physicians as well as allergy, audiology, vision, sleep & facial plastic providers throughout the United States. We provide customized patient education materials, provider tools, marketing support and business management services to these multi-specialty practices. Our company is based in Camas, WA and our culture is one that fosters teamwork and rewards individual performance. We are always looking for talented individuals driven to meet customer demands.
We are looking for dedicated and creative professionals who are passionate about helping specialty physicians across the nation fuel their businesses. View our open positions to apply now!
During your day you will be responsible for…wait for it…writing copy! Much of your workload will involve researching medical information and creating unique and interesting content for our customer’s websites as well as producing engaging and effective copy for various advertising platforms. You will also assist in numerous other projects involving business collateral (brochures, posters), outbound marketing pieces (direct mail, print ads, radio/TV scripts), newsletters, blogs (we are ramping up this service), social media postings, press releases and company promotions. You will work closely with our content team to master the nuances of the different “voices” you will write in. Additionally, you will help edit and proof the many jobs that pass through our busy company of 60+ hard working employees to ensure we are sending out our best work the first time, every time.
The ideal candidate should have outstanding communication skills and work well in a fast-paced collaborative environment. You don’t need to use Oxford commas but should at least know what they are. We care about our clients and strive to understand their needs and deliver high quality products.Requirements and Qualifications
- 1-3 years writing in marketing/advertising
- Experience writing ad copy is strongly preferred
- Proven ability to write grammatically sound copy for a variety of formats
- Excellent communication skills with diverse co-worker groups
- Flexibility to adapt to different “voices” and stylistic changes as dictated by individual projects
- Ability to manage multiple projects simultaneously
- Understanding of marketing concepts and how to apply them
Fuel Medical Group offers a fast paced, enjoyable work environment where hard work and creativity are valued and rewarded. If you meet the above qualifications, we encourage you to apply.
- Establish practice objectives, track performance, identify areas for improvement and coach Members and their staff to exceed their goals
- Recruit new Members to the Company via cold calls, on-site presentations, participation at industry events and trade show exhibiting
- Collection of financial information and key performance indicators, data entry into Fuel Medical’s CRM system, analysis of practice performance and presentation of analytic results to Members on a monthly basis
- Provide consulting, coordination and/or delivery of services related to Marketing, Finance, Professional Development, Human Resources, and IT
- Prepare and execute organizational strategies, policies and practices for Members that take into consideration both short and long term goals
- Coordinate new Member on-boarding process and deliverables
- Establish multiple-level contacts within each Members’ businesses by presenting to, consulting with and cultivating relationships at all levels (i.e. Physicians, Providers, Medical Assistants, Billers, FOS and outside consultants they may work with)
Requirements and Qualifications
- Bachelors or Masters Degree in Business Management, Finance, Accounting, Medical Practice Management or related field
- MGMA (Medical Group Management Association), ACMPE (American College Medical Practice Executive) preferred, but not required
- Knowledge of the policies and procedures of a medical clinic sufficient to direct its operations and provide effective patient care
- Demonstrated success in building revenue, implementing change and increasing profitability
- Strong analytical and financial skill-set
- Entrepreneurially orientated spirit, driven performer, high-energy level and strong commitment to obtaining results
- Strong communication and interpersonal skills (diplomacy, tact and relationship building skills are imperative)
- Strong blend of business acumen, tactical knowledge and strategic perspective
- Demonstrated ability to make decisions and take responsibility, balanced with input from key stakeholders
- Proficient knowledge of Microsoft Office products
- Regular air travel with overnight stays and rental cars, conditions may vary
A Culture of happy and healthy
We are fueled by our shared quest to help our members succeed while building a great team through collaboration and company activities. From snowman building contests to foam-dart gun battles, our team works hard and plays hard. And we have competitive benefits too!
Giving back to our community
We want our community to thrive. Our company supports organizations that serve children, families, victims of domestic violence and the homeless population in our local region. Whether it’s Toys for Tots or the City of Camas, we do our best to fuel our community through supply drives, volunteer time and donations. Together, we can make a difference.
Not familiar with the City of Camas that we call home?
What employees are saying about Fuel
What I like most about working at Fuel is the environment, the culture and the people. - Justin Potts, SEO Specialist
I love the fact that I can make a positive contribution toward a person’s quality of life through the everyday work that I perform, not to mention the fact that I am getting paid to do what I love! - Mark Petruska, Senior Content Specialist
What I like most about Fuel is that it feels like a home away from home. I get to do amazing work with an amazing work family and to me that is the best part about Fuel. - Brittany Dawson, Graphic Designer
I like being able to see how our company is able to make a difference every day in the way practices provide care to their patients. - Leah Rogers, Operations Administrator
What I like most about working at Fuel is being able to see firsthand the growth our clients have experienced that are due in part to the tools and services we provide to them, which is why we exist in the first place. - Bryan Grant, Regional Director
I enjoy my coworkers. The expertise of each individual not only allows us to better serve our members, but provides a fun and interactive work environment. - Sarah Wich, Marketing Manager
I really enjoy all the wonderful and supportive people that I have the opportunity to work with here. - Clem Freeman, PHP Developer
What I enjoy most about working at Fuel is the people. My colleagues are some of the most talented, dedicated, hardworking and fun individuals I’ve ever worked with. The members are the best in the industry and provide me with challenges on a regular basis. Being able to provide guidance and support that positively impacts the success of the practices is incredibly rewarding. - Jessy Culp, Regional Manager